Terms of Service
Please read these terms carefully before using RivalProbe. By creating an account or using the Service you agree to be bound by these Terms.
See how RivalProbe tracks competitor products and sends clear price movement reports before market shifts cost you sales.
Please read these terms carefully before using RivalProbe. By creating an account or using the Service you agree to be bound by these Terms.
These Terms of Service ("Terms") govern your access to and use of the RivalProbe platform and related services (collectively, the "Service") provided by RivalProbe ("we", "us", or "our"). By registering for an account, starting a free trial, or paying for a subscription, you confirm that you have read, understood, and agree to be bound by these Terms in full.
Your use of the Service constitutes your acceptance of these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use the Service.
We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Continued use of the Service after an update constitutes acceptance of the revised Terms.
RivalProbe is a subscription-based platform that enables businesses to monitor competitor product pricing. Users submit their own product URLs and the competitor product URLs they wish to track. RivalProbe checks those competitor URLs on a scheduled basis and delivers price movement reports showing when competitor prices increase or decrease.
Reports are delivered by email and are also accessible through the RivalProbe analytics dashboard. The Service is intended for legitimate business use by ecommerce sellers, pricing analysts, and marketplace operators who need visibility into competitor pricing activity.
To access the Service, you must create an account by providing a valid email address and a secure password. You agree to:
You must be at least 18 years of age to register for and use the Service. Accounts registered with false information may be suspended or terminated without notice.
RivalProbe offers two monthly subscription plans. All prices are in US Dollars (USD).
We reserve the right to modify subscription pricing with reasonable advance notice. Price changes will take effect at the start of your next billing cycle following notification.
Both the Starter and Pro plans include a 7-day free trial for new customers. During the trial period, no payment is collected. You may cancel your trial at any time through your account settings or by contacting [email protected], and you will not be charged.
If you do not cancel before the trial period concludes, your subscription will activate automatically and your payment method will be charged the applicable monthly fee on the day the trial ends. The free trial is available once per customer and may not be combined with other promotional offers unless stated otherwise.
Subscriptions are billed on a monthly basis. Your first charge occurs on the day your free trial ends. Subsequent charges occur on the same day each month thereafter.
Your subscription renews automatically each month until you cancel. By subscribing, you authorize us, through our authorized payment processor, to charge your payment method for the applicable subscription fee on each renewal date without further action on your part.
You are responsible for ensuring your payment method remains valid and has sufficient funds. If a payment fails, we may retry the charge and may suspend your access to the Service until payment is received.
You may cancel your subscription at any time through your account settings or by emailing [email protected]. Cancellations are effective at the end of the current billing period. You will retain full access to the Service through the end of the period you have already paid for.
We do not issue partial refunds or prorated credits for unused days within a billing period unless you are within the refund window described in our Refund Policy. Cancelling a subscription does not automatically delete your account or the data stored within it.
You agree to use the Service only for lawful purposes and in a manner consistent with all applicable laws and regulations. You agree not to:
We reserve the right to suspend or terminate accounts that violate these acceptable use standards without prior notice and without liability.
RivalProbe delivers price movement information based on scheduled checks of the competitor URLs you provide. While we make every reasonable effort to deliver timely and accurate price data, we cannot guarantee that all price information is complete, current, or error-free.
Price data delivered through the Service is provided for informational and business reference purposes only. Variations may occur due to regional pricing differences, timing of data collection, temporary website outages, dynamic pricing on competitor websites, or other factors beyond our control.
All pricing decisions made by you or your business on the basis of RivalProbe data are your sole responsibility. RivalProbe is not liable for any business outcome, loss of revenue, or competitive disadvantage resulting from the use of or reliance on price data delivered through the Service.
RivalProbe monitors URLs on third-party websites that you submit for tracking. We are not affiliated with, endorsed by, or responsible for any third-party websites or their content, availability, pricing accuracy, or terms of use.
You are solely responsible for ensuring that the competitor URLs you submit and the manner in which you use the resulting price data comply with any applicable laws and the terms of service of the relevant third-party websites. RivalProbe assumes no responsibility for any disputes arising between you and third-party website operators.
The RivalProbe platform, including its design, features, functionality, content, and underlying technology, is owned by RivalProbe and is protected by applicable copyright, trademark, and other intellectual property laws.
You retain ownership of the product URLs and business information you submit to the platform. By submitting content, you grant RivalProbe a limited, non-exclusive license to use that content solely for the purpose of delivering the Service to you.
You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.
We aim to provide a reliable and consistent Service. However, we do not guarantee that the Service will be available at all times without interruption, delay, or error. We reserve the right to suspend, modify, or discontinue the Service or any part of it at any time for maintenance, upgrades, security reasons, or other operational purposes.
Where planned maintenance is scheduled, we will make reasonable efforts to notify registered users in advance. We are not liable for any loss or inconvenience arising from temporary unavailability of the Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RIVALPROBE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, FREE FROM ERRORS OR DEFECTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT MAKE ANY WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY PRICE DATA OR REPORT DELIVERED THROUGH THE SERVICE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RIVALPROBE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, OR REPUTATIONAL HARM, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO RIVALPROBE IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.
You agree to indemnify, defend, and hold harmless RivalProbe and its officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right.
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be resolved through good-faith negotiation between the parties. If the parties are unable to resolve the dispute through negotiation within thirty (30) days, the dispute shall be submitted to binding arbitration or the courts of competent jurisdiction in Pakistan.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or if your account poses a risk to the security or integrity of the Service.
Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RivalProbe with respect to the Service and supersede all prior agreements, representations, and understandings of any kind.
If you have any questions, concerns, or requests relating to these Terms of Service, please contact us: